Here's a chat with Norma. I was on wireless; she had a hard-wire connection. But the recording was done on my machine. That may explain the audio, which isn't perfect but isn't too bad. Regarding the video, my Webcam was on the table top shooting up at me. Norma's was better situated on the top of her monitor aiming down at her. That's better. The hardest part for me is trying to look at the camera but acknowledge what she's saying on the screen. Other than that, I think this is a cool approach.